Board of Directors

Richard Pennycook
Independent Non-Executive Chair
Richard Pennycook joined Boku, Inc. on 1 August 2025 as Independent Non-Executive Chair. Richard brings extensive executive and non-executive board level experience in public companies. Richard is currently Non-Executive Chair of On The Beach Group PLC and previously served as Chairman of Howdens Joinery Group PLC, a FTSE 100 company.
Prior to his non-executive career, Richard had a 30-year executive career, most recently at The Co-Operative Group, where he served as CEO from 2013 to 2017. Prior to the Co-Op, Richard held executive board roles at a number of public companies, including Wm Morrison Supermarkets PLC, RAC plc, HP Bulmer Holdings plc, Laura Ashley Holdings plc and J D Wetherspoon PLC.

Charlotta Ginman
Senior Independent Non-Executive Director
Charlotta is a qualified Chartered Accountant and an experienced Non-Executive Director.
Following an initial career at Ernst & Young, Charlotta has held a series of senior investment banking roles with UBS, Deutsche Bank and JP Morgan, moving onto senior finance roles with Nokia and Vertu.
After a successful executive career, Charlotta made a transition to Non-Executive Director roles with a broad range of international companies from technology to healthcare and financial services.
Charlotta is currently a Non-Executive Director of XP Power Ltd, Gamma Communications plc, JP Morgan Indian Investment Trust plc, and VinaCapital Vietnam Opportunity Fund Ltd.
Two of Charlotta’s Non-Executive Director roles are with investment trusts that require significantly less time commitment than traditional public company roles. Accordingly, the Board believes that Charlotta has sufficient time to devote to her role with Boku.

Mark Britto
Non-Executive Director
Mark has over 20 years of experience as an entrepreneur, sales and financial services executive. He served as a senior executive for PayPal in various capacities for five years. He also served as Boku’s Non-Executive Chair.
Mark founded Boku after six years as the CEO of Ingenio, a service marketplace and performance advertising company, which he led to a 2007 acquisition by AT&T.
Prior to Ingenio, Mark spent four years as SVP of worldwide services and sales at Amazon.com.
Mark’s first start-up, Accept.com, was bought by Amazon. com in 1999 and served as the primary backbone of Amazon’s global payments platform. Mark began his career in senior credit and risk management roles at leading national banks FirstUSA and Bank of America.

Meriel Lenfestey
Independent Non-Executive Director
Meriel is an experienced customer focused technology entrepreneur and adviser, having worked across multiple sectors.
Having begun her career at Microsoft and the BBC, Meriel founded, grew and sold a user experience design consultancy, Flow Interactive, during which time she spent 15 years working with many of the world’s best-known brands across banking, health, communications, education, e-commerce and more.
Meriel made the transition to a portfolio career over a decade ago. She has been a member of several boards of companies listed on the London Stock Exchange as well as in the private and third sectors. She is currently a Non-Executive Director on the boards of International Public Partnerships Ltd, Bluefield Solar Income Fund Ltd, Ikigai Ventures, First Central and Art for Guernsey.
Two of Meriel’s Non-Executive Directors roles are with investment trusts that require significantly less time commitment than traditional public company roles. Accordingly, the Board believes that Meriel has sufficient time to devote to her role with Boku.

Loren I. Shuster
Independent Non-Executive Director
Loren held senior leadership roles within commercial and marketing at multi-national businesses such as Google and Nokia in his earlier career.
Loren currently serves as the Chief People Officer on the Executive Leadership Team at LEGO Group. Since 2015 he has served on their Executive Leadership Team first as Chief Commercial Officer before transitioning to lead LEGO Group’s people strategy, in addition to their social responsibility, facilities and corporate brand communications agendas.
Loren has an MBA and Executive Masters in Organisational Psychology from INSEAD and is a member of the International Advisory Council of the Institute of Business Ethics.

Jon Prideaux
Non-Executive Director
Jon has more than 30 years of payments experience following an initial career as a technologist with IBM.
There followed a distinguished career at Visa Europe, ultimately rising to EVP Marketing. Jon established Visa Europe’s eCommerce division where he oversaw the introduction of Chip and PIN and launched several products including Visa Electron and V PAY.
Jon served as Deputy CEO at SecureTrading, where he doubled turnover and quadrupled profits and led a management buy-in at Shopcreator: before joining Boku in 2012, becoming CEO in 2014 and taking the company public in 2017. He stepped back to become a Non-Executive Director at the start of 2024. During his tenure, value processed increased more than fifty-fold.
Jon also advises several private companies is an active Angel investor and is Non-Executive Chair of Global Growth Capital Markets Ltd.

Stuart Neal
Chief Executive Officer
Stuart assumed the role as Boku Chief Executive Officer on 1 January 2024 and was appointed to the Board on 17 January 2024, following a six-month transition period with former CEO, Jon Prideaux. Prior to that, he was Chief Financial Officer of Boku between 2012 and 2014 and between 2017 and 2019, both periods of considerable growth for the Company. Stuart saw the Company through its IPO, before being appointed Chief Business Officer of Boku’s Identity division, where he returned that business to growth, culminating in its successful disposal to Twilio in 2022.
Stuart has spent the past twenty years in senior roles across Payments and Fintech. He was previously Chief Commercial Officer at PaybyBankapp (acquired by Mastercard), helping to pave the way for what is now Open Banking. Stuart was also Commercial Director at Barclaycard, then Europe’s second largest payment acceptance company, during which time he oversaw the roll out of contactless payments to merchants across the UK market.
Stuart is a qualified accountant and, in his earlier career, held senior Commercial and Finance positions within a number of blue-chip corporations including GlaxoSmithKline, Worldcom and Virgin Media.

Rob Whittick
Chief Financial Officer
Rob, a Chartered Accountant, joined the executive team and Board of Boku in July 2024, bringing over 25 years of experience in Financial Services.
Rob’s career spans a range of senior leadership roles within NatWest Group plc, where he held positions across Treasury, Corporate and Institutional Banking, and Asia-Pacific business franchises. In 2014, he was appointed Finance Director for the Commercial and Private Banking Franchise, overseeing a business with a turnover of £5.7 billion in 2019. He was subsequently appointed as Group Chief of Staff in 2019, where he served as a member of the Group Executive Committee.
In addition to his executive career, in 2024, Rob completed a three-year tenure as a Non-Executive Director of Motability Operations Group plc where he was a member of both the Board and Audit Committee.
Management

Keegan Flanigan
Chief Technology Officer
Keegan has 20 years of experience working in technology and software engineering. He leads Boku’s Engineering, Platform, IT, and Quality assurance teams who are tasked with building and operating the platform that delivers Boku’s products to its merchants. Keegan and his teams are responsible for ensuring that Boku delivers a scalable, reliable, and secure local payment network to the world’s top companies.
During his time at Boku, Keegan has overseen the growth and scaling of the Boku technical platform, including growth of nearly 100x in transaction volume since its early days. He was responsible for leading the technical development of its core product suite and the technical integration of multiple key merchant accounts.
Before Boku Keegan worked in the Fitness Tech and Aviation Tech industries.

Paul Jarrett
Chief Banking & Treasury Officer
Paul is the Chief Banking & Treasury Officer at Boku, leading the Company’s Treasury, Foreign Exchange, Banking and settlement functions. He joined Boku in 2024, bringing a wealth of experience in shaping financial markets strategy and scaling global payments businesses.
With a strong track record in treasury and FX management, Paul specialises in optimising banking partnerships, strengthening risk management, and building capabilities that connect treasury operations to Boku’s strategic priorities. His remit spans the end-to-end ownership of money movement – ensuring funds flow safely, efficiently and predictably across borders to power Boku’s clients and their customers.
Paul focuses on cross-functional collaboration across teams to continuously improve settlement performance, resilience and transparency – helping Boku remain a leading provider of local payment solutions that enables seamless cross-border commerce.

Leila Kassner
Chief Operating Officer
Leila Kassner is Chief Operating Officer at Boku, responsible for driving operational excellence and scalable execution across the global organisation. Since joining Boku in 2014, she has held several senior leadership roles, most notably building and leading the global partnership’s function and managing strategic relationships with major technology companies.
With 20 years of experience in the payments industry, including more than a decade at Boku, Leila brings deep expertise in local payments (Carrier Billing, Wallets, A2A) and global merchant partnerships. As COO, she aligns operational delivery with Boku’s strategic priorities and ensures consistent, compliant performance at a global scale. Leila is a strong advocate for gender equity in the workplace, and as a mother of two, is particularly passionate about enabling women to thrive in the workplace, defining success in their own terms.

Adam Lee
Chief Product Officer
Adam is a product innovator with more than 20 years of experience building both consumer and B2B solutions. He has led a decade-long effort to create the world’s largest network of mobile-native, local payment methods, enabling seamless global commerce for many of the world’s leading technology companies. Today, he continues to expand the network’s reach across new merchant verticals and geographies, driving adoption at global scale. Before joining Boku, Adam was at Intuit, where he launched the world’s first consumer medical wallet – empowering individuals to understand, manage, and pay for healthcare expenses. The product was distributed through two of the largest U.S. healthcare networks, UnitedHealthcare and CIGNA.
Earlier in his career, Adam helped build two major industry-backed B2B platform companies, Neoforma and GlobalNetXchange. At GlobalNetXchange, he developed technology and services that improved supply chain performance for multinational companies including Carrefour, Sears, Sainsbury’s, Metro AG, Karstadt Quelle, Unilever, Proctor + Gamble, and Diageo.